1. Introduction
At dhimanp ("we", "our", or "us"), data protection and user privacy are top priorities.
This Privacy Policy explains how information is handled in relation to our mobile game, Escape Run (the "Game"), and related feedback or contact services provided through our website ( https://www.dhimanp.com ).
2. Data Collection in the Android Game (Zero Data Collection)
Our Android Game, Escape Run, is completely free, Ad-Free, and contains no in-app purchases or third-party tracking SDKs (such as Google Analytics for Firebase).
The Game itself does not directly collect, transmit, store, or track any personal identification data or telemetry from your mobile device.
3. Information We Collect via External Interactions & Website
We only receive or store information when you voluntarily interact with us through external channels:
a) Website Feedback and Contact Form:
If you submit feedback, support requests, or bug reports via our website (dhimanp.com), we may collect the details you provide or that are automatically generated by the web request:
- Submission details: Email address, feedback category, subject, and message content.
- Technical Logs: IP address, region, city, time zone, browser language, and timestamp.
- Associated App Context: Package name (e.g., com.dhimanp.EscapeRun) to help us resolve app-specific issues.
b) Public Google Play Store Reviews:
If you post a rating or review for our Game on the Google Play Store, we may access this public information via Google Play Console and display user reviews on our official website.
4. How We Use Your Information
We use the collected feedback and public review data strictly for legitimate operational purposes:
- To respond to user inquiries, bug reports, and customer support requests.
- To analyze app stability, fix glitches, and improve Game performance.
- To display user testimonials and reviews on our official website.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Information is shared only in the following scenarios:
- Public Reviews: Ratings and review text publicly submitted on the Google Play Store may be displayed on our official website (dhimanp.com).
- Legal Compliance: If required by law, regulation, or legal process.
6. Security and Data Retention
We implement industry-standard security measures to protect website feedback data (including IP addresses and submission details) against unauthorized access or disclosure. We retain feedback data only as long as necessary to fulfill support requests and maintain service history, after which it is securely deleted.
7. Children's Privacy
Escape Run is safe for players of all ages, including children. Since the Game does not collect any personal data, track users, or display advertisements, it complies with global children's privacy standards.
8. Your Rights
If you have submitted feedback through our website and wish to request the removal or deletion of your feedback history or email address, you can contact us at any time.
9. Contact Us
For any questions, feedback, or privacy-related concerns, please reach out to us:
Developer / Brand: dhimanp
Official Website Contact: https://www.dhimanp.com/contact
